Medigold Health
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Poor communication over expectation of…
Poor communication over expectation of it needing to be my manager putting in for a review, despite them telling me it would be done in 4 weeks. Appointment made with nurse practitioner instead of Doctor, even though the review had stated it needed to be a doctor. Cancelled apt with no notification and it then took weeks to rebook, prolonging my return to work by almost 4 weeks and a months pay. The actual staff conducting reviews were great, but the admin needs improving