ALDI Stores Australia
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Aldi Townsville, PATHETIC checkout service, Aldi has NO TELEPHONE CONTACT, beware!
Aldi seems to have paid off Google to block reviews etc for individual stores around Australia, one will use this, the only available platform to write my review! It has been a few years since one shopped at Aldi in Brisbane, but now I'm up here in Townsville, Aldi have only just opened up a store here. Aldi Townsville is PATHETIC; Aldi refuse to open checkouts even when people are lined up like sheep halfway up the isles! Grooming consumer sheep to use their SELF SERVE checkouts! Their card scanners are a JOKE, and every time I swiped my Commonwealth Mastercard card there was a problem. Aldi has lost its way, once a marketplace for quality European goods and good checkout service, now Aldi is nothing more than a Beijing market THAT EVEN SMELLS LIKE A CHEAP BEIJING MARKET, that toxic plastic smell synonymous with Chinese goods, with poor checkout service and something I thought I would never see in an Aldi, a SELF SERVE! Adding insult to injury, I purchased their dog food, (photo below) and my poor pooch shat all night! NEVER AGAIN! No wonder the dog on the label looks so sad! One is thinking of taking legal action against Aldi, as I have kept the other 3 tins as evidence! At least COLES and WOOLWORTHS have the decency of having Google reviews open for people to leave comment! Heck, Aldi don't even monitor these pages like other REPUTABLE companies THAT CARE what customers have to say! AND to add insult to injury, when you ring Aldi head office,13 25 34 you are told that all enquiries are handled ONLINE, and not over the phone!! If you want to ring the local store, AS I DID TO COMPLAIN you are given the national number 13 25 34 and promptly referred to an online form. Again, at least COLES and WOOLWORTHS have customer service people we can SPEAK TO! What a shoddy ignorant arrogant stuck-up lot of Scheiße Aldi are!