Urang Property Management Limited
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Under New Management …
I was the Leaseholder who recommended Urang to the RMC. It was good choice . It is only a year since their appointment and it was a steep learning curve for us Directors/ Leaseholders. Ours is a small block, so probably a learning curve to Urang too. They took time to identify our needs while at the same time making us aware of what their role was. Named people were provided who we dealt with directly. This was good. Things did not always go exactly as I thought it would, and there were times when issues were not dealt withal promptly as one would have expected, but we are still in the first year. More recently we had Kari as our main contact and she has just been amazing. Always prompt with her responses even if it is just to say " I'm looking into this'.She even goes as far as to send us references to articles that might help us to a resolution. She is polite and professional and approachable and is ever ready to apologise if she misinterpreted anything. Asvwe enter our 2nd year I am hoping things that most of the hiccups would lessen