Epic Sports
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BEWARE - POOR CUSTOMER SERVICE
BEWARE of Epic Sports' business practices. I am a high school coach that purchased a large number of game pants for my softball team, but was mislead by a color specification. The color selected was MIDNIGHT. It is simple to assume that the color midnight refers to black, not navy blue. Pictures on their website are not clear. When I attempted to contact them about the misunderstanding, after also additionally making several other orders with the company totally thousands of dollars, I was told there was not recourse to my misunderstanding of the color of the order and I could not get the pants replaced with the correct color I wanted. Instead, I would have to return the items and be charged a 20% restocking fee. I am a head coach at a school that spends money on sports teams and it appears this company has no wishes to maintain a quality relationship for future purchases. AGAIN BUYER BEWARE!