Circet
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This review concerns property damage…
This review concerns property damage caused during work at a neighbour’s home, not an installation at my property. On 26 June 2025, between 12:30 and 13:30, engineers contracted by Openreach (Circet) were carrying out fibre optic installation work at my neighbour’s address. During this work, a cordless drill was dropped onto my roof, damaging slate tiles. I confronted the engineers immediately, but they refused to accept responsibility. I have video evidence and the registration number of the van present at the time. Despite reporting the matter to both Circet and Openreach, I have been left with a damaged roof and no resolution. The lack of accountability and communication has been extremely disappointing. I am seeking appropriate compensation for the damage caused and a proper response from the company responsible.