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TokyoTreat
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Tokyo Treat customs mistake
Tokyo Treat filled in the customs declaration for DHL incorrectly which resulted in an additional €55 being added to the import duty as they listed each item individually rather than grouping them by type, which is what DHL would have expected them to do. While I accepted that I would have to pay the import duty, I don't feel it is right to have to pay for TT's mistake. I've ordered from multiple different snack box companies and Tokyo Treat is the only one to have made this mistake. It is quite clear to me that they do not understand how to run a business properly and I will not be ordering from them again. I highly recommend avoiding them and using one of their competitors.