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Complain to ofgem about the service you have received
I have had similar experience in this thread. I am being chased by Alied credit for energy I never used. I would recommend two things: 1. Go to ofgems website and search for: open_letter_to_insolvency_practitioners_appointed_to_failed_energy_supply_companies_.pdf. There are two important points in this article: a. When dealing with the customers of a failed supplier, particularly when seeking to recover debt, the insolvency practitioner must bear in mind the fact that the failed energy supplier cannot recover money for any unbilled energy that was incurred more than 12 months previously. Energy customers should not be pursued for unbilled usage older than 12 months. b. We expect that once customers have received a bill, they are given options within their control to settle, query and challenge this bill. 2. Complain to Ofgem - Their role is to ensure that customer rights are protected. In my case I did not receive a bill in the first instance and when they did it was wrong and I was billed for supply more than 12 months old and when I disputed this I was put in touch with Alied Credit. Ofgem should be monitoring customer experience with regards to insolvency practitioners. You should direct complaints to: feedback @ofgem.gov.uk and martin.cave @ofgem.gov.uk