TicketSellers
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Experienced the worst customer service
Experienced the worst customer service. They have messed up my instalment plan by saying that my payment for today was declined even though I have more than enough money in my bank account and have no pending transactions. I am disappointed to be asked “are you sure you really have enough money in your bank account, not being rude” this conversation also started by the customer service lady laughing when she answered the phone and not being able to get her words out to begin with. I ensured I had enough money in this account to cover this payment and now to be told that I have to pay the full amount within 15 days I am extremely disappointed by poor customer service I also still have 5 tickets pending on my account when I actually only have 2 and the correct order that is outstanding not even showing so I can’t even currently pay the full amount.