Hilton Hotels
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Double Tree Hilton @ La Torre Golf …
Double Tree Hilton @ La Torre Golf Resort. Roldan I booked the hotel through Expedia, on arrival I was told I had cancelled my booking ! After calling Expedia this was rectified and to my relief the anxious moment was over. The hotel was clean and the facilities were good. Yet I found myself having to ask for things that should have been standard and there seem to be a lack of attention to detail. 1.No drinking water in the gymnasium despite asking twice . 2 Having to ask for towels in the room after it had been cleaned . 3 Complimentary body wash not replaced after it had bern used . 4. Flies on the fruit at breakfast were then covered and yet the next day the same again . 5. No warning of a wedding taking place by the swimming pool until late at night despite the fact we had upgraded to a pool view for tranquility . 6. Preparation for the wedding sound checks , moving furniture whilst we were relaxing. All this is just not acceptable when you have come away to relax and to be looked after . It is a misrepresentation of what Hilton Hotel stands for .