British Heart Foundation Furniture & Electrical Stores
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Poor experience with furniture donation!
Booked a furniture collection with the BHF in woking. The collection drivers arrived and were impolite, dismissive and rejected collecting a 2 seater sofa for minimal issues which were previously disclosed (water stain on the cushion + the cushioning of the sofa being uneven). They were then rude and handled the rest of the collection with little care. I have heard of multiple people having similar experiences and I think it is such a shame for people of the public who are wanting to support this charity instead of dumping their items