Corsair Gaming, Inc.
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Awesome value for the price!
When it was time for me to replace my old headset, as I would soon require to do a lot of videoconferencing and needed the highest sound quality I could afford, I asked a friend of mine — a veteran audio engineer — for advice, giving him my comparatively low budget. He did not hesitate to recommend a Corsair Headset for the highest quality in this price range; I had no previous experience with Corsair, so I took his advice — and was pleasantly surprised with the results! Then I had a technical issue with the microphone, and wondered if I had to replace the headset, which had been bought online. But thanks to the vast Corsair community, plus some external resources from audiophiles, it was quickly established that there were no *physical* issues with the mic; many others have experienced the same issues, and have given several examples on how to sidestep those issues. This is a bit of what Corsair is: there is a fine dividing line between what is "official support" (using a standard ticketing system) and "community support" (using a vast hierarchy of forums and subforums, covering essentially everything you could ever want to know about Corsair — in several languages). Users tend to rely on both. Support is very reasonably quick in answering (1–2 days in the worst case scenario, and, aye, that happens during the weekend as well), the community may be much faster or way, way slower (obviously it depends on the issue), but, ultimately, it's Corsair's interaction with their real users (as opposed to those potential clients that are merely "wishful thinking" by marketeers and sales people...) which helps them to design new products or update the design/specs of older ones (to accommodate to the users' feedback). They manage to give this sensation that it's the users who ultimately design the products — as if they were custom designs! —which resonates quite closely with the "PC tuner" community, using all sorts of Corsair products to make their PC look unique. At the end of the day, I can say, with confidence, that I *did* get a high-quality headset for the price I could afford. I'm quite sure that there are far, far cheaper products in the market — white-label products out of China or Amazon Basics — with equivalent characteristics. But where Corsair makes the difference is when you effectively *use* their gear for hours upon hours, and day after day. *Then* you'll notice what ergonomic design really means. Tech specs are important, of course; but just because a brand is able to purchase some mics with good specs and loudspeakers providing a true 7.1 surround experience, and assemble them together for a fraction of the price, that hardly means they can deliver the same thing as Corsair. Those components have to be cherry-picked, sure, but they also have to be integrated into a whole design, done by audio engineers who know exactly what they're doing, and who understand the kind of audience that will use their products — and the expectations they have. This is what the "Corsair experience" gives you — all that in a product that will last a long, long time, even if used every day for hours upon hours, and which resists being dropped to the ground, having the audio cable yanked out by mistake, or having the cat trimming their nails on the device — the headset was made to endure all that abuse, and much more; nevertheless, you can always buy spare parts, which they will stock for a number of years, making the investment in a Corsair product a wise choice: at the end of the day, if you really manage to break or smash one of the components beyond the ability to repair, you can always get a spare part — that's why their products have a legendary longevity. Mind you, the headset I've got from Corsair is not really "studio quality". Nevertheless, if it's something that an audio engineer can recommend, it means they can safely trust the quality and reliability of Corsair's hardware. Obviously, you cannot expect the audio quality of a studio device — not for these prices! For an amateur, however, it's several notches above so-called "consumer products". It'll give you semi-professional quality— at the very least. And that's already saying quite a lot!