SR
SriLankan Airlines Official
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Merely contributing to the scores of…
Merely contributing to the scores of bad reviews for reason of: Horrible customer service, lost time and funds in attempts to right any wrongs, website functionality, missing flight rewards, failures to honour travel vouchers, but primarily: lack of appropriate (or any) response to legitimate enquiries/concerns. Conversely, in-person service on actual flights has always been commendable.