Watches of America
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Might buy again but be prepared for constant communication and delays
I honestly had a horrible experience with this company. I placed an order for 3 watches and requested to price match one of them, they did not honor it because they said I already used a coupon but they never mentioned that on the website! They offered me a 10% off the total order instead since they’re not able to price match and then I requested to swap to watch along with the 10% off that they offered and that took a really long time (about two weeks) just to figure out my order! They said they will give me a store credit back for the difference but I would not like store credit and mentioned the money back to the original payment method, eventually they were able to agree to that. However, they said they would ship out the watches with a new tracking number, but it’s been a a couple business days and no reply they’re just leaving me on read! NO response to email anymore & very delayed response on their WhatsApp customer service. Now Im on the urge to take legal action! There’s a lot of patience for me to bear since fraud is on the rise I will update if any changes. They have provided me a new tracking number once it arrives I will update the review. Update: I eventually received the watches, 2 watch boxes were bent but that’s fine at this point; possibly due to shipping but watches were packaged safely. They also did provide me with the difference refund. Thank you