pbm Property Management
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Having to give 1* is salt in the wound
Having to give 1* is salt in the wound, an action I would rather do several times a day than have to deal with this company any longer. From our service charge account being depleted, little to no credit control on late payers, year end accounts not being available for 2-3 years, and even when received they do not seem right, to repairs not being undertaken and when they do happen we are told by contractors they can’t complete jobs because they haven’t been paid… a shambles. Also paying for an out of hours service that barely works is a joke when there’s actually an emergency. We are continually being allocated a new property manager, having to explain all the issues over and over again because staff leave with little to no notice (or notice that we aren’t given) the new property managers aren’t introduced to us formally until we ask to speak to the previous to be told “they’ve left”, or receive their automatic reply to emails, this is not limited to the managers but appears to be all departments within the company. We can only imagine what the office management is like taking into account what the management of our building is like. Heed the negative reviews, they are a welcome warning if you are looking for a new property management company.