Helen Vassiliadis

Jun 20, 2024

I visited the Camberwell Aldi store…

I visited the Camberwell Aldi store during the morning entering from the ground floor parking basement. It was very dark in the car park closest to the lift entry to Aldi and even darker in the location of the ground floor lift doors. There was not adequate lighting directly outside the lift doors or signage to indicate that Aldi was above. Running water was in the pathway of the lift to car parking on the ground level. Dangerous because shoppers cannot see the water puddles in the car park and can slip and fall. A lack of adequate lighting for customer standards doesn’t help either. Also, the lack of switched on lighting continued to the Aldi entry level outside the lift door. There were lights but they were not switched on. The general feel of these spaces is very poor and of a late afternoon or evening it does not feel safe. There is drug use and vandalism in the particular area adding further risk to customers and the public parking on the ground floor to come upstairs to shop. Evidence of this is the vandalism damage to the Aldi lift internally and externally. I would suggest for the Aldi Management to review this situation at this location and others and spend some money to improve the entry and exit points making them look more safer, cleaner and inviting. At the moment the Camberwell location resembles a ‘ghetto’ standard. Also, just to trouble shoot Aldi might consider locking the lift after hours, to stop the lift being used for drug use, hard sleepers, and other dangerous uses. A good clean of the internal lift and outside area with disinfectant will go a long way too. I will not visit this Aldi store again but other people will and as consumers we don’t deserve this decrepit standard. I have taken photos if the area Manager wants to have a look, but l suggest they make a site visit there with some other managers. Pull your socks up Aldi.