Anglian Water
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We had a leak just inside the house…
We had a leak just inside the house where the water pipe comes through the wall. Irritatingly just before the stopcock which meant the only way to turn off the supply was the via the Anglia Water stopcock outside the gate. We couldn't reach it, the plumbers tried and it turned out the stopcock had rusted in place. So we contacted Anglia Water who turned up same day (took a phone call not just online reporting) tried to turn it off failed, said that someone would come the next morning to install a new one. They turned up early morning, fixed it and came back in the afternoon to help when it turned out that stopcock served several houses. They managed comms with our neighbours while the plumber fixed the leak inside the house. Overall very good service from very pleasant water engineers. We are now dry - thank you very much.