Anonymous

Anonymous

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1 out of 5 stars
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Reviews by Anonymous

AI

Airport Van Rental

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1 out of 5 stars

Can't Recommend

I booked this company through Priceline who assured unlimited mileage. Never thinking to to question whether that would be true or not, I showed up to pick up the van (site not at the airport as the name would lead one to believe), and I then was told that I in fact DID NOT have unlimited mileage, but only 250 per day, then I would be charged .25 cents per mile. They said that if you are a local renting from them, you don't get unlimited, only if you are flying in from out of town. Now what kind of sense that makes, I don't know. They informed me this would have been clearly marked in the fine print of both Priceline and their contracts, which while true, seems slippery at best. Doesn't seem ethical to me not to point this out in a clearer manner. I was also charged a hefty deposit (which I did not get back because of the extra miles). All told, I had to pay over $400 over the quoted price for the van for a week's rental of a mini van. It's really a shame because the staff was extremely courteous, but I'm afraid I can't recommend this company.