Five Star Properties and Bliss Beach Rentals
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Way too many problems for a house in…
Way too many problems for a house in this price point. The house is very nice, but items pictured are not actually there (pinball machine, soaker tub) and a number of things were broken (hot tub leaked a foot a day, could never get hot, someone was to come fix but never did, some kitchen items like the can opener and faucet), outside gas lights expelling gas creating a strong gas smell outside the front door which took 2 days to fix, sliding closet door in master is missing, the list goes on and on. And make SURE you understand the limitations the pool alarm provides. You CANNOT leave any sliding glass door on the first or second floors open for more than 15 seconds or the alarm will sound. So much for enjoying the gulf breeze or the sound of the waves. I sent a repair itemization on Friday in case they needed pics, no response. Also sent an email to the VP Ops, Tyler, on Monday 4/12, no response to that either. This could be an absolutely wonderful rental, location is great, layout of the house is good; but for almost $12,000, we just should not have had all these problems. Trip Advisor shows this as 1.5 stars out of five, now I know why. If Five Star steps up to make this right in terms of a partial refund, I'll post a revision. Update, this appears as a review from a guest in our house, not me. Ann is the reviewer.