WADI AL FUNOON MOBILE PHONES & ACCESSORIES L.L.C
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Phone doesnt work!
bought a Samsung from them in May 2024: 1. They called me to say they will deliver it at 6 so I left work early to receive it. After chasing multiple time in the evening at 10pm I was told the driver was on the other side of Dubai - the phone arrived at 11pm 2. It arrived with major defects: - Data does not work at all, my sim works in various other phones - Supposed to be in Superb condition - the back is very bent - there is a loud rattling noise, not coming from the stylus 3. I have tried calling them, sent an email and filled out the form on their website and have no response at all> If this is not resolved I will go to the relevant authorities. I am happy to simply have a full refund or a like for like replacement that works.