Prospect Estate Agency
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Prospect should be renamed awful Prospect
I got home the other day to find a leak from the Upstairs Flat. I contacted my Managing Agents who have been amazing. They told me what to do, they contacted Prospect who promised to contact me. That is where things went wrong. ALady called Betsy who is responsible for the Flat above where the leak came from, and this is not the first leak caused by the Tenant, and Betsy is managing that Flat. All week I had rang and left Messages for her no responses. Finally yesterday afternoon got through to her, and there was not an apology or excuse why she had not called me back. All I got was someone will contact you for the Repairs, no name nothing. Sure just fobbing me off like the owner before me. As I Had to make good the last leak. Do not trust Betsy with anything or Prospect. All they have cared about is they got the Tenant a replacement Washing Machine. How about the inconvienience to me. They are not bothered and could not care less. If you are thinking of buying in Maidenhead make sure the Flat above is not managed by Prospect and definitely not Betsy. Her attitude stinks. Should go and see how good Cluttons are who looks after the Block arecompared to this amateurish Company and the awful Staff who work there. I am so angry with Betsy. Kind Regards