TR
Truckstop.com Load Board
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Terrible company since 2022
I have been a load board customer and a TMS customer since 2019. For the first 3 years things were great. Then in 2022 something happened. Customer service fell apart. The board was constantly going down. The account manager I would always depend on disappeared and I could reach anyone. Customer service wait times went for maybe 5 minutes or so to 4 hours. I heard through the grapevine that the new CEO was ruining this company by firing all of the employees and replacing the managers with her former colleagues. It’s a shame. This company was once a great tool to manage my business. I give it less than a year before it goes under.