West Shore Home
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Disappointed
West Shore Showers provided us with a beautiful shower that has significantly improved the look and accessibility of our bathroom. The showers are spacious, luxurious, and comfortable, making a noticeable positive impact on our home. However, the process of installation was less than ideal. It took nearly three months to complete the shower, and four different teams were involved in the installation, each seemingly worsening the situation. The shower wall where the main water lines are located was not leveled properly, leading to further issues. The bathroom doors were uneven, and the window frame was improperly done. One of the workers shattered not one, but two glass doors on my front porch. Young, inexperienced installers were left unsupervised, which led to more mistakes in the installation process. The installers used dirty white mats to supposedly keep my floors free of debris, but they actually brought in more dirt and debris with these mats. Overall, I was very disappointed with the installation. Would I use their services again? No! While the final product is satisfactory, the journey to get there was fraught with challenges. Improved supervision and better-trained teams could have made this a much smoother experience.