VENUS Fashion Inc.
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First
First, I’d like to say I’ve been buying clothes from Venus for roughly 20 years. I’ve always had a great experience with the quality of clothes as well as the fit excluding a couple of items here or there that might’ve not fit exactly how I’d like them. I placed an order to Venus a couple months ago and the items did not fit how I liked so I returned them. Venus has always had a free return policy until just recently they’re charging almost $12 to return an item. First they say it’s $8.99 but then they say it was a promotional shipping so they charge you additional money for a return. Shame on me because last time when I ordered, I said that was it. I’ll never order from Venus again, but silly me I forgot. I just had another order deliver from them and need to return the items. Their quality of clothes used to be amazing. I still have dresses from years ago that I wear and still get tons of compliments on that. They have held up well and look just as good as the day that I bought them. However, these last two orders and more specifically this last one, the quality of items is HORRID. The dresses that I got do not fit over my chest and I actually ordered a size up. Their sizing is way off the quality the seams the fit is all trash lately. Their dresses now remind me of the clothes, my teenage daughter orders from SHEIN. THIS IS VERY DISAPPOINTING FROM VENUS. I WILL NO LONGER BE ORDERING CLOTHES FROM THEM AS THEY CHANGED SOMETHING THAT THEY’RE DOING OR THEIR MANUFACTURING COMPANY AND IT’S SOME OF THE WORST CLOTHING THAT I’VE EVER SEEN COME FROM THIS COMPANY. Extremely disappointed as a longtime customer.