BI
Big 5 Sporting Goods
View company profile →
customer service poor
I was in Olympia store on Cooper pt road.i was looking for track pants. The store in Seattle had them.I asked to receive a picture of interior linen of the pants. Between both of these stores,my family and waited over an hour to receive this picture by email. The tall young lady was helpful, the young man was helpless and didn't know what to do and was hiding in back of the store not helping other employees or customers. Someone needs to check this store for efficiency. I will not recommend this store to anyone. I would like to speak to management about customer service helpfulness Sending picture over the phone is my situation here.