AF
Affinity Water
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Engineers full of excuses.
I have now had two engineer call outs who have both made excuses not to fix a water filled external stopcock. The first said he had pumped the water out (he didnt) and found no leak. The second claimed it to be rainwater even though we have had no rain! I was then advised via text to get in touch with my council or wait for the water to dissipate naturally. Firstly these stopcocks are the property of the water company, which the council confirmed and secondly waiting for the water to dissipate naturally wouldn't really help if I had to shut off in an emergency! I am now waiting for a third visit and very curious as to what excuse will be given this time.