Airport Van Rental
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I wish ZERO stars could happen
I wish ZERO stars could happen. This place is the absolute worst. I rented an SUV one week prior to my trip. I got to the airport and there is no sign for them to stand by to get picked up. I called about 10 times and got a voicemail with a mailbox that was full before I got someone to answer the phone. When I finally spoke to someone she informed me that they only have 12 passenger vans left even though I had a reservation for an SUV. I attempted to call every other place and ended up calling about 10 different places that were all sold out. I attempted to call back and again it took about 30 minutes of calling over and over again. Finally they tell me that someone will be there in 10 minutes to pick me up. I waited 45 minutes before calling back again and still no one was there. I was then put on hold for a while and then I was told that they are all sold out of everything and cannot help me. So I was stuck at the Denver airport with no car and had to take an Uber that cost me $200 to get to my hotel. This place is terrible and I hope no one ever rents from them. They had zero people skills and even the customer service was rude and told me - well they didn’t charge you - oh well thank you for not charging me. I have never been more disgusted by a business in my life