David Law

David Law

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by David Law

VE

Vehicle Information

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1 out of 5 stars

Unknowingly signed up for payments

I received a vehicle tax reminder letter and searched the government website they advised to pay which i thought I had done correctly. 24 hours later I have charges for 0.50 and 7.95 from a company called Vehicle Information. I can see from past reviews that others have somehow been tricked into this as well. Currently contacting my bank to report this and chase my money back. Update 14/08/24: I emailed Vehicle Information advising them of the situation. They have refunded the £7.95 and advised they cancelled the account but apparently the £0.50 is nonrefundable. They also asked for a screenshot of the description of the charge on my bank statement for improvements to their service (which they won't be getting as this sounds even more shady). Online there are multiple reviews from people who have had this same issue. It appears that if you do an Internet search for the Web address on your vehicle tax reminder letter without typing it exactly as shown, their site is one of the sponsored links that appears (therefore often the first search result). The title also says "Gov UK Vehicle Tax Online" which is why people are having these issues. I will chalk this up to experience and warn others to be careful as I imagine I won't be the last person to fall for this.