AF
Affinity Water
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Their focus is your money
I’m giving Affinity Water 1 star due to poor customer service and a significant price increase of 22% from last year. The water quality has worsened as tgey changed the supply and we couldn’t see any kind of improvements in our area except for repairing…and repaing again burst pipes. When I inquired about the price hike I received generic responses with no real explanation saying that they use every penny for improvement and enviroment - I’m expecting some real facts. Additionally, despite requesting a water meter installation to manage costs, the earliest appointment they offered was in October - now is April. This level of service is unacceptable. I will pay the bill whenever they will deserve those money !