Just Travel Cover
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2 months later still waiting for claim to be paid out
Purchased Just Travel insurance for a recent trip abroad that was on the 20th of June 2024, our flight home was delayed by 3 days and the carrier was Easyjet who would not compensate for the delayed flight, so put a claim in with Just Travel on the 4th of July everything they needed sent over so should have been a simple claim over 7 weeks later my claim has still not been resolved. It is being handled by the claims consortium group who say they are still waiting for the underwriters to get back to them awful service bad enough being stuck in a foreign country for an extra 3days without any help from Easyjet and extra expenses out of my own pocket but now the insurance company are dragging their heels not good enough is this day and age with everything digitised and at the push of a computer button.