Hotel Chocolat
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Great customer service
I called Hotel Chocolat customer services on the morning of Monday 28th July after having an issue ordering via their app. The man I spoke with was really helpful, completed my order on the call and provided complimentary delivery to compensate for the difficulty. It's now Thursday afternoon and I'm happily drinking my dairy-free hazelnut latte, thanks to quick and efficient delivery via Royal Mail. I appreciate Hotel Chocolat's diverse vegan range and have consistently received a high quality of customer service.