Marriott Vacation Club
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We deeply regret our decision to…
We deeply regret our decision to purchase a Sheraton/Vistana timeshare. What began as a basic one-week package in 2018 spiraled into a web of hidden costs and unfulfilled promises. In 2021, we were pressured into upgrading to their 'highest level' package, with sales representatives promising better flexibility and Marriott Bonvoy access. The reality has been disappointing. Maintenance fees increase annually, and booking desired locations is nearly impossible. We specifically wanted Myrtle Beach but constantly get redirected to Orlando. Despite year-round payments, we face substantial additional costs that make these vacations more expensive than using VRBO or Airbnb. The sales team failed to disclose crucial information, like our children inheriting maintenance fee obligations. They provided contract documents on a Fire Tablet we couldn't access later. Despite reaching their 'highest level,' we're still required to attend sales presentations. Even basic accommodations are problematic. When traveling with family, they repeatedly failed to place our rooms near each other despite specific requests. The promised investment value and vacation flexibility never materialized. Save your money and avoid this timeshare. You'll end up spending more than booking regular vacations while being trapped in an increasingly expensive contract with diminishing returns.