TH
The Travel House
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Booking Mistake Scammers!
I booked 2 tickets to Bangkok for me and my daughter who has a different surname to me. I double checked all was correct before making payment, after payment went through and I got confirmation I noticed my first name appeared in place of my daughters name on her booking, how the hell could that happen! I immediately contacted The Travel House to get this corrected and was told I would have to pay £75 to change it, but it was not my fault, it was a computer error. They would not admit liability and I paid the £75, so the cheap flights were not so cheap. I wont be using these cowboys again!