AI Fiesta
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more than 3 weeks of payment still no access
It's been more than 15 days, no support, eventually managed to speak to someone. Spoke to customer support on Wednesday; they assured me it would be stored by Thursday, but I am still chasing for support. It's not technical, it's simple. I paid 15 days ago, provided the invoice, receipt, bank statement screenshot, and all they asked for, still chasing for the last 2 weeks. Every time they assure it will be sorted, and nothing happens. Just to provide access, it has been more than 3 weeks. I wonder how people are rating customer service as excellent. According to me, it is horrible. I seriously doubt how the technical support will be.