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Outstanding customer service!
Outstanding: now THIS is what customer service means! The exceptional service willingness and in-store personal attention of the Birmingham team are great. Telephone accessibility is very good and there is great understanding of special circumstances / demands. The staff are also extremely friendly, not just because you are a customer, but really mean and genuine. They clearly enjoy their work and the customer contact that comes with it. A great experience in a wonderful shop, where I snapped up a great offer that made a 40-year-old wish come true better than I ever imagined :-) Too bad I can't just go from Maastricht to Birmingham for a moment every now and then… Thank you, guys!