ALDI Stores Australia
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Fine but quality control issues with staff.
After years of shopping at the Leopold store I have overall found Aldi to be fine, the staff are usually helpful on surface level information but don't expect them to remember your face and don't take a bag in while they're busy because you might end up being treated discourteously by one of the staff. It's too difficult to do their job without using store policies to waste peoples' time intentionally in my recent experience. Aldi's website's complaints system yields no response and merely serves as a voluntary motivations list. I'll keep shopping at this store with a better gauge of the environment entering into the holiday season but keep your guard up when dealing with the cashiers, they aren't your friend and they seem to condone hiring people that will take an opportunity to flex some minor authority over you to vent their frustrations in both active and passive aggressive manners when you're both co-operative and innocent without an acknowledgement let alone an apology for the insult or inconvenience.