A-ROSA Cruises
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Stay away from A-Rosa Donna!!
We were booked in the A-Rosa Donna from 7/9 on the Danube. What a disaster! We left from Lindt as the boat was unable to pick us up from Engelhartszhell due to technical problems. We then sailed to Vienna where we were stranded due to technical problems. We were never kept informed and had to be on board at 14:00 as the boat was “sailing”. After 4 nights we sailed to Melkt where we had more problems. We never got to see Budapest and it was the supposed highlight of our trip! The hotel manager was useless and eventually some of the passengers were keeping the other passengers informed. The offshore manager was extremely rude and did some of the announcements in German to inform us that the English outing was now only in German. I requested Gluten Free meals as I suffer from Celiac’s. The chefs were not informed! I got so ill and am still suffering the after effects. Our bathroom tiles were cracked and the floors full of mold. When I spoke to the DJ to make a request he ignored me, said no and turned his back on me. I have never experienced such a level of utter incompetence in my life. On the last evening we had to pack and move to the sister ship Rosa Mia as the boat was unable to sail again. Most inconvenient.