Southwest Airlines
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My husband and I just got a…
My husband and I just got a cancellation email and no other warning. They just said “We no longer fly on this day”... that’s it? We are so angry, confused and sad that our vacation got cancelled... Just like that. Poof, gone. No explanation, Joe representative #35 was rude and did not give a professional explanation or help us figure out a resolution to the problem. Southwest has never let us down, we sadly will choose another airline to fly with with, other than Southwest. Just a little happiness during these hard times is all we wanted. :(.