Home Instead Senior Care
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Lip service to clients
Lip service to clients. No training is given on basic housework most carers dont know how to operate a vacuum cleaner or a washing machine. On a sunny day one carer asked me if she should hang a wet jumper in the hallway to dry?? The mgt ask what they could improve on and then they dont take action. Frequently strange / unknown carers turn up unannounced. No phone call to explain changes despite this being flagged.