Moose Mobile
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3 week delay no refund
After reading about moose mobile that they are the cheapest, most reliable with five star service, i signed up. As a first time customer, my experience was the complete opposite to what they claim as a business. It took over 3 weeks for a Sim card to arrive. Every time I called up they blamed Australia Post for loosing a large number of sim cards and assured me a new one would be expressed posted out and about should receive it within 2 days max which they lied over and over everytime I called. I sent an email requesting a full refund and cancellation of Sim card, and they completely ignored my request. Also activating Sim isn't a smooth instant service you have to wait another 24h to receive a text message between 9am-10am to reply back with code commence the transfer process. What a headache.I would highly recommend to friends/family/everyone NOT to use moose mobile.