LI
LifeStance Health
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Love the therapists....hate the billing…
Love the therapists....hate the billing issues. constantly being billed and no clue which doc or service is being billed for and then all of a sudden I have a missed appointment fee of $100! the therapist said she would waive it, someone from Lifestance said they noticed the mistake and would waive the fee and then they auto charged anyway...now it is being sent back to billing... nobody answers and replies to emails take weeks and typically do not completely address the question. my accounts are messed up and spread over 3 different email addresses and nobody know how to fix it... and yet they survive as a business running like this.