SU
Superdrug Online Doctor
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No hormone kit received
Placed an order for a hormone test on 4th May for £76.99, it’s now the 24th of May and I still haven’t received the kit/as per tracking it hasn’t been despatched. They make it so difficult to get in contact with customer services. I have written to them three times, one person redirected me to a team I had already tried to contact and who hadn’t replied, then I simply receive the automated message that you get when you first place your order again. Absolutely no explanation why there has been such a delay, no apology and no compensation. This simply isn’t good enough, especially when dealing with ‘patients’.