Heart Internet
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Impossible to Contact Heart Internet.
Major Email failure yesterday 28th August so no email. My account was and still is locked out so with no email I cannot unlock this. I can't use ticket route becuase I need to login to access that. Just to get a response I have to submit a copy of my passport and a recent utility bill. I am also running a business but Heart Internet this is an appalling way to treat long standing Customers. I am told I need to wait 3 days... "Submission Complete We have received your request. Your Issue ID is ARTHI-1593. Please be patient and allow at least three days for an initial response. Requests are handled in the order they are received."