TV Aerial Company
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5 mins response to book in a sale, 14+ days if you have a query afterwards
Needed a TV aerial installed. Put details in online. Someone called me within about 30 seconds of hitting submit. Someone can round today. Ok great. over £300 to install an aerial I already had. Needed a booster too, ok fine. 3 weeks later, Aerial stops working. Contacted support online just asking if there is a warranty. Customer service wouldn't answer the question, wanted all my details, tried telling me they were a different company then the company has ceased trading and was no longer trading. Told to submit question directly to them. Told query will be responded too within 14 days, longer over holiday period. Funny how they were so quick to book in an install and take my money, but not interested afterwards. Ended up paying someone else to come and resolve as was week before Christmas. Adapter was broken and needed replacing. Don't touch with a barge pole.
