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Well this has been about a month ago
Well this has been about a month ago. My Aunt was there for rehab because she fell and broke leg. Many times I got a call from her and she was in tears. I had to run out there almost everyday. We were caught between a rock and a hard place. My Aunt was very afraid for anyone to speak up because she feared what would happen after we left. They would leave her for hours before changing her diaper, she couldn’t just get up and go to the bathroom because of her broke leg. Her food was always cold and as she put it untasteful, this went on for a month. So we as a family started to bring her food from different places and take her to the restroom but it was painful for my Aunt but we had no choice. Now we endured this and I’m not gonna be untruthful my Aunt is a handful to deal with at times but she is 87 years old and I thought they would be trained to handle difficult patients but anyway we got through it until the day before she was set to leave and you wouldn’t believe but the CFO came to her room and said he heard she wasn’t gonna pay her deductible so he asked my elderly aunt if she had the money he said they take check or credit my aunt said are you not supposed to bill me. He she that wasn’t a option and this man told her if she didn’t have a check or credit card that tomorrow he would follow her home. What kind of mess is this I was sitting there totally confused I never had this to happen to any one I know. I told him that he delivered his message and now he could go. He study trying to over talk us. I had to keep my cool because she had one more night to stay and their visiting hrs end at 8 pm so she would be alone in was very scary to leave her but I had no choice after saying him will be back tomorrow when she leaves and I made sure I was there because we didn’t need there services anymore but the coward didn’t show up anyway. This is the experience we went through so i wouldn’t let them take care of anyone you care for and love. This place need to be shut down and the that cfo as he called himself shouldn’t ever be allowed around anyone elderly. You have been Warned.