Singapore Airlines
View company profile →
Unable to find lost baggage from an AirTag Map
A week ago I flew from Brussels to Singapore via Zurich, my wife's suitcase arrived, mine didn't. The Singapore Lost and Found department said it was almost sure to be in Zurich as the transfer time between flights was short. Cutting the story short, after sending an Apple AirTag map showing that it was still in Zaventem Airport, A week after departure I'm still getting regular "trying to locate" messages from their computer, and even received an email asking "if my concerns have been attended to and resolved" almost at the same time as another "trying to locate" message! Nobody seems to be able to use the map and bag description to find it.