Lyca Mobile SE
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Bogus prepaid packs
Bogus prepaid packs. If you look at the bundles they offer, you can find a bundle named "Lyca Smart L". Its mentioned that you will get 5GB data on first recharge and 8GB on renewal. This is a scam. I recharged with the pack for 99 kr and I got 5GB data and when I recharged, I got again 5GB instead of 8GB as claimed in the plan description. I called customer care and they told its only applicable for auto renewal. However that is nowhere mentioned in the details. Also I enabled auto renewal and next month got auto renewed but still I was only getting 5GB. Again I called the customer care and this time they told its only applicable when I purchase new subscription and they also informed me that this offer is not applicable for existing customers. They find multiple ways to make fall you into trap and no clear information both in website and customer service is the worst I have ever seen.