Royce Lye

Royce Lye

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1
Review
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1 out of 5 stars
Average rating

Reviews by Royce Lye

VI

VinatisUK

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1 out of 5 stars

Poor customer service.

Expect deliveries to take a while right now, so didn't mind the week lead time, however DPD recorded it as "disposed off" at their depot, no contact from Vinatis customer services and no reply to my email. Had to lodge via PayPal so will wait a while for a refund. Compared to Majestic when a bottle was stolen from a package, quick response, extra bottle sent in goodwill too. Both in covid lockdown, very different experiences.