Michaels Stores
View company profile →
Shopping Michael’s is a delight to the eyes.
Shopping Michael’s is a delight to the eyes. It is always clean and organized. I generally can find what I came for, or an acceptable substitute, but just as often, I cannot. Prices are higher than other craft shops and often surprise me. I do a lot of business with the custom frame shop. Whether I want to frame something “from the ground up,” or need to have an item repaired, every member of the frame shop knows me and remembers my name, but best of all they are knowledgeable and helpful. I usually trust their judgement. The one time that I didn’t like the finished product the framer asked me to bring the item back in and they would work with me until I was satisfied with the final product - all at no extra cost. I was surprised they would do this, but very pleased. My only issue with the custom frame shop is that the discount sales advertising is difficult to understand. Signs will state 70% off yet a small custom frame will still be well over $100. Frame repair is usually reasonably priced and the result is amazing, often better than new. My last complaint regards the reward program. I will have received an email notice that I have earned a $5 reward. Since I’m not a crafter and I shop Michael’s for framing and decor items I do not come in every week. When I do, I find that all of my $5 rewards are gone, apparently expired. This is very disappointing.