EN
Energy Ombudsman
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GLAD THEY COULD HELP AGAINST THE MIGHTY OCTOPUS
Octopus kept making mistake after mistake with regard to my late mother's energy account. I could not get correct figures for Probate purposes. I was driven into despair after months of fighting with them. Anyhow the Ombudsman sorted out the account balance at date of death and awarded me compensation of £250 for everything I had been through. The person who looked after me was Ricky Reilly and I was well pleased with his professionalism.