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Energy Ombudsman
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Although the person that tried to help…
Although the person that tried to help was nice, I didn't personally think I got a fair outcome at all, 1. I have had no gas for 20 months now and still hasn't been sorted 2. All I got for this was 200 pound goodwill gesture and 60 pounds no show appointment charge from ovo that is less then £5 a week for no gas, and 3. Ordered an apology letter which means nothing when the problem still isnt sorted, expected alot more from them to be honest my trust is no longer with the energy ombudsman.